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"Waiting room issues"

About: Maternity care / Maternity/Gynae Outpatients

(as a service user),

There’s really needs to be signs up in the maternity outpatients waiting room about how seats should be reserved for pregnant women and patients. This also needs to be monitored and enforced by staff. You hope that people have the common decency to give up their seats to pregnant women but unfortunately I’ve seen it too many times now where male partners, friends and multiple children all have seats and pregnant women are left to stand around the perimeter of the room, especially on busy clinic days.

I’ve been to other hospitals where there’s signs and announcements for this reason so unfortunately it’s needed.

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Responses

Response from Amy McVeigh, Midwifery Sister, Antenatal Clinic, Craigavon Area Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust last week
We have made a change
Amy McVeigh
Midwifery Sister, Antenatal Clinic, Craigavon Area Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 21/03/2025 at 16:48
Published on Care Opinion at 16:51


picture of Amy McVeigh

Good afternoon antliaed63,

I apologize that this has occurred in the Maternity outpatients waiting room in Craigavon.

I will create some signs and ensure they are put up in the waiting room as soon as possible. I will ask staff to monitor this situation on a regular basis at clinics.

Many thanks,

Amy McVeigh

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Update posted by antliaed63 (a service user)

Thank you for your response Amy. However, my experiences have been of Daisy Hill. I’m sure this will make a positive impact in Craigavon Hospital too.

Response from Amy McVeigh, Midwifery Sister, Antenatal Clinic, Craigavon Area Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust last week
We have made a change
Amy McVeigh
Midwifery Sister, Antenatal Clinic, Craigavon Area Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 26/03/2025 at 14:38
Published on Care Opinion at 14:41


picture of Amy McVeigh

We are going to make this change in the waiting rooms across both sites.

Thank you for your reply.

Amy

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