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"My appointment was very satisfactory"

About: General practices in Dumfries and Galloway

(as the patient),

I would just like to say that having had to have the need for medical advice and assistance I am very grateful for the understanding way in which I was seen at Lockerbie medical practice Dumfriesshire.

Everything was explained to me in a way which was clear and positive, not sure if I can use names but Dr Ahmad was wonderful, also the treatment I have been put on is having a positive effect which is making such a difference. I also saw Dr Ramsden a few weeks ago for a different complaint and once again my appointment was very satisfactory.

I think praise where praise is due and this surgery definitely deserves it, from doctors receptionists, nurses, physios etc would just like to say a big thank you from me.

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Response from Jamie Cottrell, Patient Experience Officer, Patient Services, NHS Dumfries and Galloway 4 days ago
Jamie Cottrell
Patient Experience Officer, Patient Services,
NHS Dumfries and Galloway
Submitted on 01/04/2025 at 08:52
Published on Care Opinion at 08:52


picture of Jamie Cottrell

Dear April3,

Thank you for taking the time to share your experience and positive feedback with us following your appointment with Lockerbie GP Surgery. I was pleased to read that you received excellent care from all staff in the surgery and that the communication with the doctors was done professionally, answering all your questions and concerns.

I will be sure to share this feedback with the practice involved with your care as I know they will appreciate your kind words. Thank you again for taking the time to share your experience with us

Kind regards

Jamie

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