Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Brilliant service and professional throughout

Posted By violetsc64

"Brilliant service and professional throughout"

About: North Devon District Hospital / Endoscopy

(as the patient),

I had suffered attack of diverticulitis and was booked for colonoscopy on Gemini ward.

The reception team and all the medical staff were exceptional throughout the procedure and process, kind , understanding and compassionate.

Brilliant service and professional throughout!!! Thank you all so much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 24/03/2025 at 15:43
Published on Care Opinion at 15:43

Dear violetsc64,

Thank you so much for taking the time to share your story on Care Opinion.

I am so glad your experience with us was such a positive one.

The whole Endoscopy team aim to deliver a professional service, showing all of our patients care, kindness and compassion. I think you would agree just being kind to someone can make a big difference to their day, especially when attending for a procedure. I am happy to hear we achieved this for you!

Thank you for your lovely feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k