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The additional support and care was exceptional

Posted By Josex95

"The additional support and care was exceptional"

About: The Princess Royal Maternity Unit / Maternity care (wards 68, 72 &73)

(as a service user),

After my initial booking appointment with my midwife, I was referred to the maternity mental health team at the Princess Royal Maternity unit in Glasgow.

I was extremely anxious around the medical aspects of my pregnancy, as I have a blood and needle phobia. The additional support and care that I received from Lynne in the PRM mental health team was exceptional. 

Lynne really took the time to get to know me and listen to the concerns that I had in order to provide me with tailored advice / approaches that could be adapted to work for me.

This was invaluable, as I felt heard and I had a much better understanding of the medical procedures that I would undergo. This allowed me to better prepare for my medical appointments and eventual birth of my baby. Lynne is so encouraging and really did brighten my experience. 

I really would not have been able to get through the past 9 months without her positivity and support! 

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Responses

Response from Lorna Friel, Senior charge Midwife, Labour Ward, Princess Royal Maternity, NHSGGC 3 weeks ago
Lorna Friel
Senior charge Midwife, Labour Ward, Princess Royal Maternity,
NHSGGC

Submitted on 01/04/2025 at 09:29
Published on Care Opinion at 10:16

Dear Josex95

We appreciate you taking the time to share your thoughts about your experience with us at The Princess Royal Maternity. Congratulations! I hope all is well with you and the baby. Knowing that the care you received from Lynne helped you cope with your pregnancy and delivery is encouraging. I'll see to it that Lynne knows how much you appreciated her care.

Lorna Friel

Senior Charge Midwife.

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Response from Elaine Drennan, Lead Midwife, Community Midwifery and Home Birth Team, NHS Greater Glasgow and Clyde 2 weeks ago
Elaine Drennan
Lead Midwife, Community Midwifery and Home Birth Team,
NHS Greater Glasgow and Clyde

Submitted on 09/04/2025 at 10:41
Published on Care Opinion at 10:41

Dear Josex95

Congratulations on the birth of your baby and for taking the time to tell us about your experience in pregnancy and your care from Lynne.

It was lovely to read how you felt supported and cared for by Lynne and the help she provided in finding approaches to help with your blood and needle phobia and enabling you to prepare for appointments in pregnancy and for the birth of your baby.

I will share your kind feedback with Lynne who will be delighted to know how her care impacted and provided a positive experience.

May I take this opportunity to wish you and your family well in the future

Best Wishes

Elaine

Elaine Drennan

Lead Midwife

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