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"I cannot fault anything about this service"

About: Fife Community Services / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

I was losing weight and was quite worried so I booked an appointment with my GP.  My GP was very good and immediately referred me to the RCDS unit at Victoria Hospital.

Within a day or two I was contacted by a member of the RCDS and given an initial assessment. After that assessment I was offered a CT scan and again within days had the all clear result.

I am a regular attender at the hospital for my diabetes and I can honestly say I have never had such a good service as the RCDS.  All the staff were polite, courteous and very professional.

I cannot fault anything  about this service. The speed of scans and results was impressive as was the care and attention from the staff.  The speed took a weight of my mind.  I wish all departments could operate with such speed. 

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Responses

Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife last week
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife
Submitted on 25/03/2025 at 12:17
Published on Care Opinion at 12:17


Dear rcdsal167,

My name is Murdina MacDonald. I am the Lead Professional Nurse for RCDS. Thank you for taking the time to share your experience of care with us. I’m pleased to hear that the service helped to ease your worries and that you felt well cared for throughout. Your feedback means a great deal to the whole team and I will make sure it’s shared with everyone involved.
We understand how stressful it can be to face health concerns, especially when cancer is a possibility, and it’s encouraging to know that the speed, professionalism, and compassion you experienced made a real difference.

Wishing you all the best going forward.

Warm Wishes

Murdina

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