"Grateful patient"

During COVID, I developed a heart issue. At that time, your main option was phone consultations. Within 5 mins, I was told to come in and was referred for various tests that proved right!

I've recently had an accident that restricted my pain relief options due to my current tablets. I booked an online appointment and was seen today, with a pain management plan that went against my normal cre, but was deemed necessary as a short term fix.

I'm just about to start my new short term pain regime, with an exit plan. This was only possible by the care that they have for us patients. One of my tablets was delayed by a computer issue, so I called up and they (unnecessarily) apologised and it was done an hour later.

They *really* do care!