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Their patience & professionalism is outstanding

Posted By EvonnieM

"Their patience & professionalism is outstanding"

About: Royal Hospital for Children (Glasgow) / Imaging (Xrays and Scans)

(as a service user),

Big thank you to Lisa, Ashleigh & Libby for their wonderful care last month. (I made the review at the time but forgot to submit) 

I was a bit under the weather so wasn’t looking forward to the CT scan. However, the staff treated me with kindness & compassion & even put a smile on my face.   Their patience & professionalism is outstanding.  

It’s so important we recognise the value of our NHS staff.  

Thank you!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 6 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 04/04/2025 at 16:17
Published on Care Opinion at 16:17

picture of Kevin Torbet

Dear EvonnieM

Thank you so much for sharing your kind words about your recent experience with Lisa, Ashleigh, and Libby. We are thrilled to hear that, despite not feeling your best, their kindness, compassion, and professionalism made a positive impact on your visit.

We truly appreciate your recognition of their efforts, and we will be sure to pass along your heartfelt thanks to them. It’s feedback like yours that helps us ensure we continue to deliver the high standard of care that our patients deserve.

We completely agree that the dedication and hard work of our NHS staff should always be acknowledged, and we’re grateful for your thoughtfulness in taking the time to share your experience.

Wishing you continued good health.

Kind regards

Kevin

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