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"An excellent service"

About: Lochaber (Belford) Hospital / Radiography

(as a service user),

I attended the Belford hospital in Fort William for an abdominal and pelvic ultrasound which lead on to a transvaginal ultrasound done at the same appointment rather than needing a return appointment which i really appreciated.

Throughout my examination everything was explained, I was treated with a high level of respect for my dignity and felt the sonographer and attending nurse were very professional with fantastic bedside manners and put me at ease.

I was given clear instructions and information and my verbal consent was asked for before any invasive procedures which made me feel well informed and able to make personal choices about the investigations I underwent.

An excellent service and a happy patient, thank you for your professionalism in an over stretched NHS.

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Responses

Response from Niall Lloyd, Radiology Service Manager, Northwest Highland, NHS Highland 4 days ago
Niall Lloyd
Radiology Service Manager, Northwest Highland,
NHS Highland
Submitted on 27/03/2025 at 15:49
Published on Care Opinion at 16:40


Thank you so much for your kind and positive feedback! Our team is dedicated to providing high-quality, friendly service, and hearing such encouraging words truly uplifts and motivates us all.

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