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"Bad Experience."

About: Lindley House Health Centre

Following the recent closure of our own GP's practice we registered with Lindley Practice in some haste without checking it out first; this was a mistake and we have now registered with different GP.

My wife who is disabled and who sufferes from a long term, complex and degenerative condition, (compounded by constant chronic pain,) was immediately called in and informed more or less bluntly by our new GP that they intended to stop some of the medication on which she is dependent for any real quality of life.

The GP in question seemed not even to have read my wife's notes properly; nor to accept the previous diagnoses of the other doctors and medical professionals who have worked so hard to help her manage and to control her disabilities.

I do not believe that this person to have been acting in good faith or in my wife's best interest, (as a patient,) or to have much empathy with or real experience of dealing with disabled people with these kinds health issues.

All things considered I would strongly advise anyone disabled and with these kinds of long term health problems to avoid this practice.

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Responses

Response from Lindley House Health Centre last week
Lindley House Health Centre
Submitted on 27/03/2025 at 07:50
Published on nhs.uk at 07:50


Thank you for your feedback. Unfortunately as all feedback is anonymous, we are not able to address your concerns directly with yourself. We are disappointed to note that you feel that the decision(s) made by our clinical team where not what you had expected, we have the best interests of our patients in mind at all times and will not shy away from having difficult often challenging conversations with our patients in order to ensure that they receive the very best of care.

kind regards

Mary Byrom

Practice Manager for Lindley Medical Practice

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