"He did an excellent job"

About: WestMARC (Ayrshire & Arran) / Powered Wheelchair clinic WestMARC (Ayrshire & Arran) Powered Wheelchair clinic IRVINE KA12 8SS

Posted by cassiopeiane49 (as a relative), 4 days ago

The chap who delivered the wheelchair couldn't have been more helpful.
He took me outside to the car to show me how to load the wheelchair into the boot which I thought would be impossible.
He did an excellent job.

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Fiona Ballantyne

Occupational Therapist Team Lead, WestMARC,

NHS Greater Glasgow and Clyde

Submitted on 28/03/2025 at 15:14

Published on Care Opinion at 15:14

Hi Cassiopeiane49,
Thank you for taking the time to share this positive experience about our service delivery.
I am delighted that our member of staff was so helpful and took the time to show you how to load the wheelchair into your car. I will share your positive experience with our team to celebrate with them how positively their actions can improve our service users experience and ongoing use of the equipment we provide.
Wishing you many happy adventures with your new wheelchair,
Kind regards,
Fiona Ballantyne
Occupational Therapist
WestMARC

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