"Care that I received while being in hospital"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre Trauma & orthopaedics Orthopaedic National Treatment Centre KY2 5AH

Posted by andromedaem56 (as a service user), last week

I had fallen and fractured the top of my spine. It took 10 days for it to be diagnosed. I was very lucky, as I was talking about during this time in such pain. I ended up having an operation to fix it. During this time, I was anxious, terrified, and confused. I am home now, with a neck brace on for 6 weeks.
What I would like to say is a big thank you to all the staff in both the hospital as they made me feel at ease and nothing was too much bother for them. When I was in the Victoria Hospital in Kirkcaldy, my care givers were amazing, and they are Nurse: Niamh NA: Claire and Student Ellie. Hospital staff never get the recognition that they deserve. Thanks to everyone from the bottom of my heart.

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Andrea Bendowski

Clinical Nurse Manager, Planned Care,

NHS Fife

Submitted on 01/04/2025 at 16:42

Published on Care Opinion at 16:42

Dear andromedaem 56,
Thank you for sharing your experience with us. We are really sorry to hear about the challenges you faced in getting your diagnosis and the anxiety and pain you endured during that time. However, we are so pleased to know that our staff was able to provide you with comfort and care when you needed it.
Your kind words will be appreciated by the team, and we will make sure that Nurse Niamh, NA Claire, and Student Ellie, along with the wider team at Victoria Hospital, receive your thanks.
We wish you a smooth recovery and thank you again for your thoughtful feedback.
Andrea
Orthopaedic Clinical Nurse Manager

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Leigh Fotheringham

Charge Nurse, Ward 33,

NHS Fife

Submitted on 02/04/2025 at 15:24

Published on Care Opinion at 15:24

Hi there,
Thank you for sharing your experience with us. I am really happy to hear that you felt well cared for by our nursing staff whilst you were a patient with us. I hope you are doing much better and well on the road to recovery.
Our team will be delighted to know they played such a vital part in your experience, I will be sure to pass this onto them.
Take care and best wishes,
Leigh Fotheringham
Charge nurse, ward 33

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