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"It is a wonderful facility"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I have honestly had an unbelievably good experience here in Cloughreagh House . I didn't know what to expect but I didn't expect it to be as favourable.  Everyone is lovely, the staff are very helpful , the physiotherapists are great. The physiotherapists called when I had visitors and they immediately said they would come back later, I really appreciated their consideration. 

I found the hairdresser on site was an added bonus, I love getting my hair done and I normally go weekly. 

The food was lovely,  just far too much at times. 

Overall I found Cloughreagh House very restful, it is a wonderful facility, you wouldn't think a fortnight would make so much difference to rehabilitation but it has and I am delighted with my progress.  Its great to become independent again.   

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last week
Submitted on 31/03/2025 at 14:05
Published on Care Opinion at 14:05


Thank you for posting about your experience in Cloughreagh House we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food to the Catering Team.

Best wishes

Response from Kate McBeth, Residential Care, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Kate McBeth
Residential Care, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 31/03/2025 at 14:49
Published on Care Opinion at 14:49


Thank you for taking the time to share your story on Care Opinion, we value your comments and feedback. I am delighted you enjoyed your stay with us and that it proved to be beneficial in your recovery journey.

On behalf of the team here in Cloughreagh I would like to take this opportunity to wish you continued good health and to thank you again for sharing your story on Care Opinion. Hopefully others in the community/hospital will see this and maybe consider using the service. sometime in the future.

Kind Regards

Kate Mc Beth

Manager

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