Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

The difference is incredible

Posted By taking stock

"The difference is incredible"

About: Bideford Hospital / Therapies

(as the patient),

After 6 months with numerous symptoms from ectopic heartbeats, right-side pain, and nausea, i attended Bideford Hospital to see a physiotherapist, Sandra. 

She took extraordinary care and time to discuss all of my symptoms and medical history, including examining lifestyle.  She quickly assessed nerve irritation as the cause of at least some of my symptoms and advised me on what to discuss with my GP.  This led to new medication and a complete cessation of all symptoms.  The difference is incredible, and due entirely to Sandra's patience, professionalism and care.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from David Holmes, Team Lead Physiotherapist (Northern Services), Bideford & Holsworthy Physiotherapy Outpatients (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
David Holmes
Team Lead Physiotherapist (Northern Services), Bideford & Holsworthy Physiotherapy Outpatients (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 02/04/2025 at 12:01
Published on Care Opinion at 13:37

Dear taking stock,

Thank you very much for taking the time to submit this feedback. I'm really pleased to hear about your positive outcome after seeing Sandra. Taking a holistic approach to patient care is at the heart of what we do in Physiotherapy and this is a shining example of why we do that. I will make sure that your kind words are passed on to Sandra.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k