"***** Star Receptionist"

I rung Birchington Medical Centre just after 9 a.m. this morning with a query and spoke to a very kind, understanding, efficient and friendly young lady. Unfortunately, I didn't get her name. I did ring back twice to ask but there was a long queue of callers. She promised to ring me back after 10 but in fact rung me at 9.45 a.m. having spoken to colleagues and reassured me by confirming information regarding an upcoming appointment. Thank you very much young lady, I hope Birchington Medical Centre know how fortunate they, and their patients, are to have you.