"Everyone was friendly and kind"

About: Raigmore Hospital / Accident & Emergency Raigmore Hospital Accident & Emergency IV2 3UJ

Posted by Mmmyx94 (as a parent/guardian), 2 days ago

Took my daughter to A&E following a sports injury. Seen in minor ailments. Had an x-ray and left with a sheet of exercises, a sling if she needs it and a telephone number for further help if things don't improve. Everyone was friendly and kind and the whole thing took less than an hour. Many thanks to the staff involved, we were very impressed.

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NHS Highland

Submitted on 01/04/2025 at 12:22

Published on Care Opinion at 12:22

Dear Mmmyx94
"Thank you so much for sharing your experience with us. We're delighted to hear that your daughter received prompt and effective care in our A&E department. It’s wonderful to know that the staff’s friendliness and kindness left such a positive impression and that the visit was both efficient and thorough. Comments like yours truly mean the world to our team—they are a testament to their hard work and dedication to providing excellent care. We will be sure to pass your kind words along to the staff involved. Wishing your daughter a swift recovery!"
My warmest wishes,
Kay.
Kay Cordiner.
Clinical Service Manager (Unscheduled Care)

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