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"The whole experience was excellent"

About: Forth Valley Royal Hospital / Diabetes Forth Valley Royal Hospital / Dietetics

(as the patient),

1.I was diagnosed with type 2 diabetes

2. I discussed this with diabetic nurse
3. Further to above discussion I attended an online diabetes course run by Forth Valley

4. The above was very helpful in my understanding of diabetes

5. I was then given the opportunity to attend weight management course which included an  Active Forth class every week

6. This was excellent. You were weighed at each session, every 2 weeks, and excellent encouragement given. Suggestions  on how to lose/control your weight was given at each session in a very positive way. It was great hearing of the other members experiences. Coming to the group was a very positive experience. The Active Forth class was great.

7. We were given a 3 month free access to Active Forth/gym membership which I found excellent.

8. The whole experience was excellent. I feel being in a group situation and having the positive help/encouragement from the professional has helped me on my weight journey.

9. I was pleased at my last diabetes review that I was in remission.

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Responses

Response from Jennifer Hynes, Dietetic Team Lead, Dietetics, NHS Forth Valley 2 days ago
Jennifer Hynes
Dietetic Team Lead, Dietetics,
NHS Forth Valley
Submitted on 02/04/2025 at 09:34
Published on Care Opinion at 11:01


Hi @Cecilia23,

Thank you very much for taking the time to tell us your story. We love hearing from our participants so that we can make sure that we understand what is important to the people using our service. I'm glad that your experience has been so positive.

I will pass on your story to Joanna, Jordee and Andrea, your group educators, and I'm sure our partners at Active Forth will be delighted when we let them know too.

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Response from Gary Murray, Operational Manager, NHS Forth Valley 2 days ago
Gary Murray
Operational Manager,
NHS Forth Valley
Submitted on 02/04/2025 at 10:56
Published on Care Opinion at 10:56


Dear Cecilia23,

Thank you for your very positive response in how you have described your recent experience and interactions with the Diabetes team in Forth Valley. It is great to hear this feedback.

I will certainly pass this information onto the Diabetes team, who I am sure will be delighted to read this feedback.

Kind regards

Gary Murray

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