"Great experience with the endoscopy team"

About: Ormskirk and District General Hospital / Gastroenterology Ormskirk and District General Hospital Gastroenterology Ormskirk L39 2AZ

Posted by Florence Hummingbird (as the patient), 2 weeks ago

From the moment I arrived at the Endoscopy unit at Ormskirk Hospital I was treated very well by all the staff - from the receptionist to the nurses and the consultant.
The staff are calm, caring and friendly.
They are professional and yet kind throughout.
I had an endoscopy under sedation and felt that the staff supported me through the whole process and explained my diagnosis at the end.

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Mersey and West Lancashire Teaching Hospitals NHS Trust

Submitted on 01/04/2025 at 11:59

Published on Care Opinion at 12:06

Good morning,
Thank you for taking the time to leave your feedback about the endoscopy unit at Ormskirk. It is good hear that our staff were able to make this a positive experience for you.
We will share your feedback with the team.
With Thanks

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Update posted by Florence Hummingbird (the patient) 2 weeks ago

I think that in the midst of a chaotic world, it is important to recognise positive experiences and give encouraging feedback to people who deserve it.

Mersey and West Lancashire Teaching Hospitals NHS Trust

Submitted on 03/04/2025 at 08:55

Published on Care Opinion at 09:20

Many thanks again for taking the time to leave your feedback, it is very much appreciated.
We also collect patient/family stories in the Trust which we use to share the experiences of our services. These are shared with our Patient Experience Council and Trust Board. If this is something you would like to be involved with please feel free to contact us:
patientexperienceandedi@sthk.nhs.uk
With Thanks

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Great experience with the endoscopy team

"Great experience with the endoscopy team"

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Update posted by Florence Hummingbird (the patient) 2 weeks ago

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