Text size

Theme

Language

"did not expect to be seen so quickly"

About: Claypath & University Medical Group

As I developed the typical UTI symptoms, I phoned the practice at 16:30 expecting to be told to call the emergency service or attend the following morning. Instead, I was told I could come to the practice immediately. On arrival the receptionist gave me a urine collection tube and by the time I saw the doctor 20 minutes later I had the urine sample ready. A urinary infection was confirmed, and I left the practice to collect the antibiotic at the nearby pharmacy. I was therefore able to take the first dose immediately and I made a prompt response. Thank you Claypath Medical Practice.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Claypath & University Medical Group 2 days ago
Claypath & University Medical Group
Submitted on 02/04/2025 at 09:56
Published on nhs.uk at 09:56


Dear Giuseppe Thank you for your kind account of your recent experience of our surgery. I am pleased we were on this occasion able to accommodate you so quickly and that you are responding well having started your medication. Kind regards. Gillian Bevan, General Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k