Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

A very high standard in the service you provide

Posted By A young almost 81 year old

"A very high standard in the service you provide"

About: Queen Margaret Hospital / Cataract Unit

(as a service user),

I was absolutely delighted with the treatment I received from all of the Catarct Unit Staff that attended me recently. I think you have achieved a very high standard in the service you provide.

I can't identify anything that needs improvement. It was a pleasure to witness the respect, dignity and friendliness you showed all your patients.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife last week
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 03/04/2025 at 13:49
Published on Care Opinion at 13:49

picture of Stacey Arnott

Dear A young almost 81 year old, ( I love the name)

Thank you for taking the time to share your recent visit to the cataract unit and the delightful review of your care. It is lovely to hear that we achieved your expectations and the staff treated all of the patients with respect, dignity and friendliness.

We wish you well in your recovery

best wishes

Stacey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by A young almost 81 year old (a service user)

I would like your team to know I would not write such a review unless I was totally impressed with the exceptional service I received. Thank you

Opinions
Next Response j
Previous Response k