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"I am suffering everyday"

About: Queen Elizabeth University Hospital Glasgow / Neurology (Ward 53 and 67)

(as the patient),

I had an appointment with a consultant haemotalogist in January 2024, they advised me i was going to get an urgent referral to the queen elizabeth hospital in Glasgow as my hydrocephalus was getting worse.

I waited for nearly a year to be seen by the neurology consultant.

I seen the consultant neurologist in December 2024, meaning I waited 11 months for this appointment even though i was informed by my haematologist my hydrocephalus was worsening.

I eventually got my MRI in March 2025.

This is now April 2025 and i am still waiting on results for this even though the MRI was requested urgently due to my condition worsening. I feel i am getting forgotten about and dismissed.

I received a letter to say I have an appointment to see the neurosurgeon in September 2025.

I am suffering everyday, taking alot of medication for the pain and also for the sickness. I work within the NHS and understand that the wait is long, however I struggle everyday going to work and looking after my children due to the severe side affects my hydrocephalus causes me.

It is a constant battle with severe pain and sickness on a daily basis.

I feel very helpless and have moments where I think I could end my life as I can't suffer the pain much longer. I have been admitted twice to Wishaw General with my  symptoms and have been sent home as the queen Elizabeth is dealing with my case.

I am very disheartened with the care i have been provided with. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde yesterday
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 14/04/2025 at 15:38
Published on Care Opinion at 15:38


picture of Nicole McInally

Dear eaglewh98

Thank you for taking the time to share your experience with us. Our Neurology/Neurosurgery Departments are facing considerable demands which are leading to longer waiting times. We are deeply sorry for the wait for your appointments, MRI, results and for the additional stress and suffering caused.

Can you please contact my colleague, Kirsten Burns, Clinical Services Manager via email with your personal details? Kirsten’s email address is: Kirsten.Burns3@nhs.scot. If possible, can you include the link to your Care Opinion story?

Thank you

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by eaglewh98 (the patient)

Thank you I have just sent email to the clinical service manager.

Thank you for your response Nicole

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