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"I don't feel seen or listened to"

About: General practices in Greater Glasgow & Clyde

(as the patient),

I have recently had numerous consultations with a GP at my surgery, and years as a patient, and have always left my consultations with the same feeling; they don't care, there is no personalisation or history check prior to them making contact, and that they can't get off the call quick enough. I don't feel they take any time to properly address any health concern I may have, and is more than happy to prescribe medication to get me off the call. 

I understand their job is taxing, I understand their  job is under immense pressure, however, as a patient who only makes contact for a GP when it is required, I don't appreciate being left to feel like a nuisance.

In the past I attempted suicide by means of a prescription medication overdose and ended up in hospital. Approximately a year following this event, I reached out to the GP as my mental health had taken a severe nosedive again and without hesitation they prescribed me two months' worth of antidepressants and ended the consultation. 

Recently I have called, and the telephone calls have lasted literally a couple of minutes, with the GP quick to throw medication at me and end the consultation. 

As a patient, I don't feel seen, I don't feel adequately listened to, and during the short conversations it is evident to me that the GP makes no effort to check a patient's medical file or history before calling back to consult. 

This needs to be addressed. 

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