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"Far beyond what we would ever have expected"

About: Borders General Hospital / Trauma & orthopaedics (Ward 9)

(as a relative),

My father was in Ward 9 for several weeks and two nursing auxiliaries stood out as exceptional during that time. Maureen and Mirelle went far beyond what we would ever have expected in their level of care and consideration for Dad's needs. Nothing was ever too much trouble, even though they were always very busy. This meant we could leave the ward knowing that he was going to be looked after. 

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Responses

Response from Brooke Kellett, Senior Charge Nurse, Ward 9, NHS Borders 4 days ago
Brooke Kellett
Senior Charge Nurse, Ward 9,
NHS Borders
Submitted on 15/04/2025 at 11:29
Published on Care Opinion at 12:19


Thank you for taking time to recognise the positive impact both Maureen and Mirelle had on your fathers hospital experience. We are privileged to have Maureen and Mirelle in the team and appreciate the above and beyond approach they give to our patients. I have shared this story with the staff. I wish your father a speedy recovery.

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