I was a bit nervous going into the appointment, but the two lovely staff members made me feel completely at ease right away. They were both so friendly and professional, informing me with all the information I needed which helped me feel comfortable throughout the appointment. The staff took the time to ask about my preferences, and I was able to choose the music, which added to the relaxed atmosphere.
Whenever I needed a break, they stopped immediately when I commanded, ensuring I felt in control at all times. They also guided me through breathing techniques, which really helped me focus and stay calm. As a nice distraction, they engaged in conversation on light, pleasant topics, which made the whole experience more enjoyable. Overall, it was a lovely appointment, and I left feeling much better than when I arrived.
"Great Practice "
Posted via nhs.uk
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