It has taken over 2 months to get a blood test and ecg appointment referral for a 48 hour holster, despite a letter from Bart’s hospital suggesting this.
In the end, i went to get my bloods done privately.But can’t get feed back from the GP on these!
E consult is a totally inefficient service which covers’ the doctor’s liabilities but fails to provide proper meaningful contact with patients. I work full time, so not to have an appointment for the call back, does not work.
Over the 2+ months i have been in person to the reception to book an appointment, you can’t do that! Have done e consult several times , either no response or when the gp did respond, i had 2 calls followed up with ‘ i tried calling you’ texts whilst I was in a meeting, in the space of 1 hour.
And then the whole charade starts again…. do an e consult form….
I have felt very ill and overwhelmed by my condition and it has been made worse by the frustration and ineffectiveness of City Road Medical ( based in London ec1v to make it perfectly clear, so they can’t obfuscate my feedback to Birmingham)
This is Gate Keeping to basic nhs services which I have a right to access and cannot.
I still feel very unwell, i don’t know what is wrong with me. I don’t want to burden A&E as that’s where GP’s now want fob off their responsibility to - as they cannot offer simple, basic care and referrals effectively.
Very frustrating and disappointing, i shall have to seek an alternative way as this is an impasse that I cannot seem to penetrate and is making my condition worse.
"Treatment ? "
About: City Road Medical Centre City Road Medical Centre City Hse. , 190-196 City Rd EC1V 2QH
Posted via nhs.uk
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