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"The whole atmosphere was relaxing and calming"

About: Grantham & District Hospital / General surgery Grantham & District Hospital / Urology

(as the patient),

Went to Grantham Hospital for a  procedure on my bladder.

The staff in all departments were absolutley suburb my assigned nurse Neetah was the epitomy of a care.

From arriving to leaving the whole atmoshere was relaxing and calming and I was kept informed of what was to happen all through the day.

Cannot praise the whole experience highly enough

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Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust last week
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 09/04/2025 at 11:01
Published on Care Opinion at 11:01


Hi Lincman

Thank you for the feedback and Neetha will be thrilled to get a personal mention. Such a morale boost for the whole team to read your comments and the entire was relaxing, experience as we try really hard to ensure all patients get the same care and quality journey, as surgery is very stressful and is an anxious time and your comments show we are getting that right.

I hope you are recovering well and please take care

KR

Julie

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