"Friendly and effective"

A visit to the practice for a dermatological check was dealt with quickly and effectively. At the same time other routine checks were undertaken in view of my age and as a result an underlying blood pressure problem was identified and dealt with. In particular a blood test was undertaken which is always extremely difficult as I have very small veins. Although this needed three attempts by two different members of staff their calmness and professionalism made the experience much better than what has happened to me in the past. All members of staff with whom I had contact where friendly helpful and effective.