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"The entire team demonstrated patience and care"

About: The Princess Royal Maternity Unit / Gynaecology

(as the patient),

I have recently been discharged from a longer than expected stay in ward 56 however, despite the unexpected complications I cannot fault the professional and caring manner of all the ward staff - without exception the entire team demonstrated patience and care that was individualised for me.

From my consultant care - Dr Smith and his team, and the whole nursing team I couldn’t have been in better hands or experienced better care, despite the nature of my stay. 

I am eternally grateful, that such a facility exists for the people of Glasgow

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 4 days ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 08/04/2025 at 07:44
Published on Care Opinion at 07:44


picture of Nikki Harvey

Dear Ricola3,

Thank you so much for spending the time to offer feedback on our wonderful Ward 56 team. Although I am sorry to hear you suffered some unexpected complications.

I am delighted that during your stay you found Dr Smith and, without exception, the entire team to be professional and have a caring manner. To have received individualised care is the person centred care we strive to achieve.

To have quoted that you "couldn’t have been in better hands or experienced better care, despite the nature of my stay" is praise indeed!

You may be eternally grateful to have this facility for the people of Glasgow, but we are eternally grateful that you found the time to share your experience.

I will share this with the team.

I wish you well for the future.

Kind regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology

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