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"Support from the staff"

About: University Hospital Wishaw / Medicine for the Older Adult (Wards 9-12)

(as other),

My Dad was looked after in ward 9 of Wishaw General Hospital for 12 days the staff Joanna, Michelle, Heather and Sharon just to name a few could not have done any more than they did for my Dad & the rest of the family.

We are overwhelmed with the support they gave us and continued to give us after his passing in early April.

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Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire yesterday
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 15/04/2025 at 15:26
Published on Care Opinion at 15:26


picture of Jennifer Montgomery

Dear Toots83,

Thank you for sharing your experience of University Hospital Wishaw, Medicine for the Older Adult.

Please accept my condolences for your loss.

I am so pleased to hear that despite such a worrying time for you all, the staff reassured you that your dad was being cared for very well and that the staff continued to support you and your family after his passing.

I will ensure your kind words are passed on to the whole team who I am sure will take great pride in hearing your feedback.

Sending warm wishes during this difficult time.

Kind Regards,

Jenni

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