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So empathetic and kind

Posted By Dec24

"So empathetic and kind"

About: Maternity care / Ward 48 (labour ward)

(as the patient),

I went into labour and was having contractions I then rang the labour department in Altnagalvin as I also wasn’t sure if baby had moved within a few hours.

When I went in me and my partner was told there no heartbeat. 

I then went into labour and was brought to the labour ward.

I can’t thank the girls enough they were so empathetic and so so kind.

They let family stay in a room while I was giving birth and let family come in and out visiting me. How bad my situation was I couldn’t have thanked the midwives enough. Some of the girls from the birthing suite had even came down to visit me in the ward to see how we were. So kind!

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Responses

Response from Louise McReynolds, Western Health and Social Care Trust last week
Louise McReynolds
Western Health and Social Care Trust

Submitted on 11/04/2025 at 12:50
Published on Care Opinion at 12:50

Hi Dec24,

I really want to thank you for taking the time to write this care opinion particularly after all you have been through, I am deeply sorry for the loss of your beautiful baby.

However, I am glad that you feel you received the care you so rightly deserved through this difficult period in your life. I will pass this message on to all the staff. They will be delighted to have received your compliments.

I hope that you are receiving the support you need at this difficult time. If there is anything else we can do please just let us know. We send you all our love and kindness.

Best Wishes,

Louise McReynolds.

Delivery Suite Manager.

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