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"I looked forward to every meeting"

About: Justice Teams / East Kilbride Justice Team

(as a service user),

I was provided with two years of supervision as a result of a conviction. I use the word ‘provided’ intentionally because from the first date until the last I felt entirely supported and cared about by my two social workers. I had no idea what to expect but wanted to approach the process positively and with good grace.

I have undertaken several occasions of counselling for PTSD matters but none came close to the listening ear and advice I received from my social workers. I looked forward to every meeting and always came away in a positive frame of mind and filled with hope for the future, which had looked very bleak prior to my supervision. If the criminal justice system as a whole mirrored the professionalism, kindness, and honesty I experienced here, I believe that society would be a safer, more inclusive and welcoming place.

I haven’t named my social workers as I’m unsure of how appropriate that might be in this context. However, in more than 30 years of public service and a following six years as a resident of East Kilbride I count my two social workers as two of the finest women I have ever encountered. I cannot praise them highly enough but give thanks that my life was bettered by their inclusion.

Thank you from the bottom of my heart.

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Responses

Response from Sarah Cook, Team Leader, East Kilbride Locality Justice Team, South Lanarkshire Health & Social Care Partnership last week
Sarah Cook
Team Leader, East Kilbride Locality Justice Team,
South Lanarkshire Health & Social Care Partnership
Submitted on 09/04/2025 at 17:36
Published on Care Opinion on 10/04/2025 at 13:53


Hello Davbidwtm609,

Thank you for taking the time to share your experience and feedback regarding the Justice Service, but importantly, your Justice Workers. I am confident about the identity of the workers you are speaking about and feel privileged to have them as part of my Team with their wealth of skills and experience.

I will ensure they are both aware of your positive feedback and the impact their involvement has had on making you feel supported and cared about. I am so pleased you felt listened to and believed.

I wish you well for the future.

Thanks

Sarah Cook

Team Leader

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