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My stay here was very good

Posted By elaqj66

"My stay here was very good"

About: Loane House / Ward 1

(as a staff member posting for a patient/service user),

I was sent to Ward 1, Loane House for rehabilitation, I have been here now about 6 weeks, but am leaving. I have to say my stay here was very good, it's the loveliest place. The staff were excellent, friendly and couldn't do enough for me. The food was good, thought the portion sizes were very big.

Loved the singalongs.

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last week
Southern Health and Social Care Trust

Submitted on 08/04/2025 at 09:17
Published on Care Opinion at 09:17

Thank you for posting about your experience in Loane House we do welcome all feedback to help us improve the service we offer. It is good to hear that you have had a good stay.

I will pass your feedback regarding the food to the Catering Team.

Best wishes

Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 08/04/2025 at 10:03
Published on Care Opinion at 10:03

Hello,

Thank you for taking the time to share your recent admission to STH Ward 1.

It is delightful to read you have had a good experience. The skills delivered by the staff are essential to deliver high quality person centred care which you have experienced.

Nutrition is important to optimise your energy levels through your rehab journey and If there is anything we could of done to help you enjoy your meals better (like reduction of portion size) we would encourage patients to ask the a member of the team.

I will ensure to share your kind feedback with the team.

I hope you have a speedy recovery during your stay!

Kind Regards

Donna O’Neill

Senior Nurse

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