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The ward was a home from home

Posted By elaqj66

"The ward was a home from home"

About: Loane House / Ward 1

(as a staff member posting for a patient/service user),

I was sent to ward 1 to get me back on my feet.

The ward was a home from home.

All the staff on the ward were both friendly and genuinely caring.

The food was good, and the ward was kept spotlessly clean.

I even managed to make a few friends from going to the dementia room, which was lovely. I hope to stay in touch with my new friends when I get home.

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last week
Southern Health and Social Care Trust

Submitted on 08/04/2025 at 09:21
Published on Care Opinion at 09:21

Thank you for posting about your experience in Loane House we do welcome all feedback to help us improve the service we offer. It’s is good to hear that you have had a good stay.

I will pass your feedback regarding the food & cleanliness of the Ward to the Catering & Domestic Service Team.

Best wishes

Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 08/04/2025 at 10:07
Published on Care Opinion at 10:07

Hello,

Thank you for taking the time to share your recent admission to STH Ward 1.

It is delightful to read you felt your time there was like home from home.

Nutrition is important to optimise your energy levels through your rehab journey and I'm am glad you enjoyed your meals.

I will ensure to share your kind feedback with the team.

I hope you have a speedy recovery during your stay!

Kind Regards

Donna O’Neill

Senior Nurse

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