I was recently seen at out of hours for severe migraine. The nurse (Marie) asked for the lights to be turned off where I was waiting and the nurse who saw me also put the lights off in the consulting room.
When I was admitted to CAU I was in a loud and well lit waiting room but my husband went home and got ear plugs and earphones which helped. We were given something to eat and drink which was fab.
After I’d seen the Doctor I was put into a room which was much darker and quieter so I could sleep and when staff were doing obs or giving me medication they used a torch and didn’t put the light on.
This morning when the staff needed that room I was allowed to sit in the dark in the relatives room, again, so I could avoid the light. Everyone was really helpful and went above and beyond to make sure I was as comfortable as I could be.
These may be really small gestures to some but it meant the world to me. Thank You 💙
"Everyone was really helpful"
About: Forth Valley Royal Hospital / Clinical assessment unit Forth Valley Royal Hospital Clinical assessment unit FK5 4WR Forth Valley Royal Hospital / GP Out of Hours Forth Valley Royal Hospital GP Out of Hours FK5 4WR
Posted by Donna240 (as ),
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