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"A Heartfelt Thank You!"

About: Complete Care West Yorkshire Ltd

Immersive Reader

For nearly two years, Complete Care has been an absolute lifeline for my father, and I cannot express my gratitude enough for the exceptional care they have consistently provided. My father faces a complex set of challenges, living with visual impairment, Parkinson's, and vascular dementia. These conditions often intertwine, making some days more difficult than others, particularly when his memory fluctuates.

Despite these complexities, Complete Care has been instrumental in fulfilling my father's deeply held wish to remain living independently in his own home, surrounded by his familiar comforts and his beloved cat. This was his primary desire upon his initial diagnosis of vascular dementia, and Complete Care has made this a reality.

The dedication and compassion shown by each and every member of the Complete Care team are truly remarkable. They have not only provided practical support but have also demonstrated an incredible understanding and patience in navigating the challenges that come with my father's conditions. Their ability to adapt and provide consistent, high-quality care, even on days when my father's memory presents difficulties, is a testament to their professionalism and genuine commitment.

Knowing that my father is in such capable and caring hands has brought me immeasurable peace of mind. It is a comfort beyond words to know that he is being supported with such dignity and respect, allowing him to maintain his independence in the place he calls home.

From the bottom of my heart, thank you to everyone at Complete Care. Your unwavering dedication and compassionate approach have made an enormous difference, not only in my father's life but also in mine. You are all truly exceptional, and I wholeheartedly recommend your services to anyone seeking outstanding and person-centred care.

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Responses

Response from Complete Care West Yorkshire Ltd 3 weeks ago
Complete Care West Yorkshire Ltd
Submitted on 08/04/2025 at 08:23
Published on nhs.uk at 08:24


Immersive Reader

Thank you so much for taking the time to share such a heartfelt and thoughtful review. It truly means the world to us.

As the Registered Manager of Complete Care West Yorkshire, I am genuinely touched by your kind words. It’s lovely to hear that the support we’ve provided has made such a positive difference to both your father’s life and your own. Supporting your father to remain independent in his own home, surrounded by the things he loves, is exactly what we aim for – and it’s incredibly rewarding to know that we’ve helped make that possible for him.

We understand how complex and challenging his conditions can be, and I’m so proud of our team for delivering not just practical care, but also the compassion, understanding and consistency that can make all the difference. Your recognition of their dedication and patience is deeply appreciated – we really do have a remarkable team, and your kind words will mean so much to them.

Thank you again for your recommendation and for placing your trust in us. It’s an absolute privilege to support your father, and we remain committed to providing the same high standard of person-centred care for as long as he needs us.

Best wishes

Sara Booth

Registered Manager

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