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Kept me feeling relaxed and reassured

Posted By GrandadG

"Kept me feeling relaxed and reassured"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Immersive Reader

I had a colonoscopy.

I felt nervous at first, but I was made to feel reassured by the Queen Margaret Hospital Staff.

They explained the sequence of events clearly to me and carried out the procedure professionally and competently.

At all times they made sure I was comfortable during the procedure and throughout the whole process kept me feeling relaxed and reassured.

Thank you to Shelly, Michelle, Jean and Elaine and all the other staff involved.

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Responses

Response from Yvonne Bernard, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 2 weeks ago
Yvonne Bernard
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 10/04/2025 at 11:57
Published on Care Opinion at 11:57

Immersive Reader

Dear GrandadG,

Many thanks for your kind words regarding your recent visit to our Regional Endoscopy Unit.

It was nice to hear you found the staff gave you reassurance during your time here and remained professional and informative throughout your admission, procedure and recovery.

I will pass on your kind words to the staff.

yours sincerely

Yvonne Bernard, Charge Nurse

Regional Endoscopy Unit, Queen Margaret Hospital

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