"Pass the parcel with no help"

About: East Glade Centre East Glade Centre Sheffield S12 4QN

Posted by elephantfz56 (as a service user), last week

No communication: say they will see me next week and I never hear from them again
Poor crisis services: ring for help in a desperate situation and they just tell me all day duty will phone me. Out of hours also hand over to duty and it's pass the parcel with no help

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Sheffield Health and Social Care NHS Foundation Trust

Submitted on 14/04/2025 at 09:02

Published on Care Opinion at 09:02

Good morning,
I am sorry to hear about your experience, lack of communication and how you have been left feeling.
I would like to understand more about your experience and discuss any further support required. If you would like to discuss this further, please contact me on zoe.dodd@shsc.nhs.uk.
Kind Regards,
Zoe Dodd

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