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"Simple kindness of staff"

About: Gartnavel General Hospital / Xrays and Scans Royal Alexandra Hospital / Radiology

(as a service user),

Throughout the process so far of 2 MRI visits and a biopsy, the radiologist, clinical support workers and the doctor all made me feel very comfortable and relaxed.

This absolutely made a massive difference to my experience. I feel this extra bit of kindness, comfort and humour made this experience so much less scary and these small acts made the biggest difference to me. Cheesy but true!

And and I hope to pay it forward by treating the people I work every day in a health care setting with the same kindness, especially having had this experience. 

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Responses

Response from Kenna Stirling, Site Superintendent Radiographer - Clyde Sector, Diagnostics, NHS Greater Glasgow and Clyde 5 days ago
Kenna Stirling
Site Superintendent Radiographer - Clyde Sector, Diagnostics,
NHS Greater Glasgow and Clyde
Submitted on 10/04/2025 at 16:50
Published on Care Opinion at 16:50


Dear whiskeypj59

Thank you for your kind words.

All the Radiography staff take patient care very seriously and will be pleased to hear that you felt relaxed and supported in your recent visits.

Thank you for your hard work in the health care setting.

Kind Regards

Kenna Stirling

Site Superintendent Radiographer

Royal Alexandra Hospital

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