"Sub-optimal care"

My husband attended A&E upon referral from GP following attendance at their 'minor injuries' clinic.

He had sustained a 'crush' injury to his thumb resulting in the skin 'bursting' at either side of his thumb- so significant open wounds.

He arrived at A&E at 7pm (left GP at around 6pm & drove directly to ARI), was seen at approx 8pm.

The thumb & wounds were assessed (following removal of a sterile dressing applied by the GP prior to referral) 

On removing the dressing, the nurse stuck it on my husband's sleeve, inspected his wound & informed him he would have to return the next day as minor injuries closed at 8pm!

The nurse then removed the old dressing from his sleeve & stuck it back on his open bleeding wounds - I'm really unsure how this would be deemed to comply with infection control procedures?

My husband then had to make an appointment to return the next day - 1st available being 4pm!

Thankfully, for whatever reason, he received a call at 8.30am the next day asking to make his way in.

Thankfully this time, the care provided was far superior & his wound was thoroughly cleaned AND a clean dressing applied after x-ray completed.

If only his initial consultation the day before had been as professional & infection control compliant as this.