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"A good appointment"

About: Fife Community Services / Sexual Health

(as a service user),

I’ve been attending appointments with three Fife Sexual Health Service for a couple of years, predominantly with Alison. From the moment that you arrive you’re greeted by Paul who is friendly and organised. Nothing is too much of a request when it comes to appointments.

Alison has always been a great person to speak to and makes some awkward questions a lot easier, nobody.

Yesterday was the first time that I’d met Clinical Support Worker, Megan. Megan talked for a little while before handing me the samples that she needed me to provide.

I’ve had a bit of a tough time lately with some life changes and Megan without realising asked how I was doing. Unfortunately I’m a bit of an open book at the moment and without a lot of people to talk to she ended up hearing my life story and how I found life a little much to handle sometimes.

I can’t begin to say how valuable that short chat with Megan was. She listened and suggested ways that I could take some of the pressure out of my current situation. I hope that there’s a way to acknowledge the way that Megan behaved and her attitude during my appointment. It made a huge difference to me.

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Responses

Response from Kirsty Durham, Senior Charge Nurse, Sexual Health, Fife Health & Social Care Partnership yesterday
Kirsty Durham
Senior Charge Nurse, Sexual Health,
Fife Health & Social Care Partnership
Submitted on 11/04/2025 at 17:38
Published on Care Opinion at 17:38


picture of Kirsty Durham

Dear omeqajx97, thank you for taking the time to tell us about your experiences of the Sexual Health clinic. I am pleased to hear that they have been consistently positive and that you have had no difficulty accessing a suitable appointment. It is great to hear that you find Paul on reception to be friendly and organised, and that you have felt comfortable talking to Alison.

I am sorry to hear that things have been tough for you lately but I am very pleased to hear that Megan was able to made a difference. I do hope that you start to feel a bit better soon but please don't hesitate to get in touch with us on 01592 647979 if we can be of any further support.

In the meantime, I will be sure to share your feedback with Megan, Alison, Paul and with the rest of our team.

Best wishes,

Kirsty Durham, Sexual Health Senior Charge Nurse

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