Firstly in an attempt to secure an appointment as it wasn’t classified as an emergency it was quickly dismissed and I was told to essentially sort myself out through an online portal. However in hospitality the no.1 trait that matters is compassion- the fact that I’m not about to die doesn’t mean my condition isn’t an emergency to me for all you know I have failure to function adequately. at the bare minimum make me feel welcome and like my health is valued. Later I was called in to come back on the same day & i can confidently say I’ve been given the wrong diagnosis and no help at all not even an over the counter medication was advised now my time has been wasted and I’ve been left to my own devices to find a cure. I would like to commend the nurse- she followed protocol and was hospitable. Ultimately I’d say going to the practice was a complete waste of my time and energy.
"Ambrose Avenue "
About: Ambrose Avenue Group Practice Ambrose Avenue Group Practice Colchester CO3 4LN
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses