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I was very impressed with all levels of care

Posted By golfbandit

"I was very impressed with all levels of care"

About: Victoria Hospital / Urology

(as a service user),

Keyhole removal of 11cm kidney cyst, urology dept, Victoria Hospital, Kirkcaldy.

I was in hospital for 2 nights afterwards to recover.

All staff were excellent, day and night. I was very impressed with all levels of care. A big thank you to the whole Urology department. 
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Responses

Response from Susan Sung, Senior Charge Nurse, Ward 54 (Urology), NHS Fife yesterday
Susan Sung
Senior Charge Nurse, Ward 54 (Urology),
NHS Fife

Submitted on 11/04/2025 at 17:11
Published on Care Opinion at 17:11

picture of Susan Sung

Dear golfbandit,

My name is Susan and I am the Senior Charge Nurse for the Urology Ward.

Thank you so much for taking the time out to tell us of your recent experience under the Urology team.

The teams would be delighted to hear that you were impressed with our services and we will be delighted to share this with them.

It is lovely to hear that you were able to experience excellent care during your short stay. It is important that the good care received during the day continues throughout the night. We wish you well in your recovery and thank you once again.

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