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Outstanding service

Posted By Abuysf125

"Outstanding service"

About: Wexham Park Hospital / Accident and emergency Wexham Park Hospital / Plastic surgery

(as a parent/guardian),

All the staff, HCA, phlebotomist, nurse, resident doctors and consultants are amazing. 

A&E took care of my son who had a serious face trauma at the park. 

They were very helpful and understanding and listened to our concerns. 

We had two visits to A&E and a day surgery under that plastics team in ward 24.

The surgeons and the anaesthesists were amazing. 

Thank you for going above and beyond. 

Major appreciation to A&E team who work under massive pressure but still provide outstanding service. 

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Responses

Response from Alex Jackson, Patient Experience Manager, Frimley Health NHS Foundation Trust 5 days ago
Alex Jackson
Patient Experience Manager,
Frimley Health NHS Foundation Trust

Submitted on 14/04/2025 at 12:31
Published on Care Opinion at 12:31

Hello,

Thank you very much for taking the time to share this feedback following your and your son’s recent experience of care at Wexham Park.

It is lovely to hear that you were so well looked after by my amazing colleagues.

I will take great pleasure in sharing your feedback with the team involved who will, I know, appreciate receiving your feedback.

Thank you again and kind regards,

Alex


*Would you be happy to share your story and experience? We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust. These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations. If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.*

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