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I feel very lucky and appreciated

Posted By wearingxs45

"I feel very lucky and appreciated"

About: CGL Birmingham / East Hub

(as a service user),

A few words to say how happy, helpful and understanding my key worker Karen has bee, she has always helped and worked around all my problems. 

I feel very lucky and appreciated.

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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 8 hours ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 28/04/2025 at 14:53
Published on Care Opinion at 14:53

picture of Lydia Broom

Dear wearingxs45

Thank you so much for your feedback.

My name is Lydia and I am responsible for listening and responding to the feedback people leave about our service.

It was so lovely to read your kind feedback about Karen your support worker. I'm so glad that she has been able to help you to navigate some of the challenges you have been facing and I hope that this has made things a little easier for you.

I have shared your words of gratitude with Karen and the rest of the team, including our management team at the East Hub and your feedback was appreciated by all.

I hope you continue to have a positive experience with Karen and our service, for as long as you need our help and I wish you all the very best for the future.

Take care,

Lydia

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