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"The Child development clinic SALT team"

About: Downe Community Services / Children and Young People’s Speech and Language Therapy Service

(as a parent/guardian),

My husband and I have been recently attending the Downe Child development clinic with my daughter.

We have been blown away by the level of dedication and commitment to delivering compassionate, patient centred care by the team. The entire CDC team have been amazing.

We had a wonderful experience at a recent MDT including a consultant paediatrician, a SALT, OT and health visitor. We were made to feel comfortable, supported and listened to. Our daughter who would often struggle in these structured environments was made to feel at home and communicated to. They worked with her, focusing on play that she enjoyed and were able to really teach both her and our family so much during our sessions.

In particular, we’d like to mention Katie, our speech and language therapist, appointed to us by the CDC. She has truly went above and beyond with our daughter. We have felt for the first time, that we have a continual link and person within the NHS, which can often feel so daunting and fragmented/faceless.

Katie has gotten to know our daughter and learnt her preferences, interests and challenges. Katie has gotten down to her level, working with her and making our daughter the focus of the session and not just talking to us. We have appreciated this so much, more than we can explain in words.

Katie has also focused on what our daughter can do, rather the aspects that she can’t or struggles with. She has been crucial in our recent journey and has already given us so many key, relevant resources to work through advice for us to implement at home.

We just want to say a huge thank you to Katie for her time, dedication and care she has given to our daughter and our family. We are so grateful. Also, to thank the CDC as a whole, it is truly a wonderful service, and one we feel very lucky to have been able to avail of.

Thank you

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Responses

Response from Aileen Major, Clinical & Service Lead for Governance and Quality Improvement, AHP - Speech & Language Therapy, South Eastern HSC Trust 4 days ago
Aileen Major
Clinical & Service Lead for Governance and Quality Improvement, AHP - Speech & Language Therapy,
South Eastern HSC Trust

I work for the Speech and Language Therapy Service in South Eastern Health and Social Care Trust as a governance and quality improvement lead. My clinical background is working with children and young people who have speech, language and communication needs.

Submitted on 15/04/2025 at 12:50
Published on Care Opinion at 12:50


Dear Grafd37,

Thank you for taking the time to tell us about your experiences. We are really delighted to receive such a positive story about our service and in particular to hear how much you appreciated the support given by Katie, our Speech and Language Therapist. We wish you and your daughter well in the future.

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