Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Unhappy

Story from nhs.uk

"Unhappy"

Not very happy placed a prescription for some items and they haven't been delivered (the most important tablets were Metormin and I've only got 2 left)

I've got to wait until Monday to receive them not good enough I did place an order for these items very angry as these tablets are important to me for my diabetes I'm okay with the other tablets I'm fuming how long I have to wait

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust yesterday
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust

Submitted on 11/04/2025 at 16:41
Published on Care Opinion at 16:41

I acknowledge receipt of your comments in relation to medication. However, I note that your complaint related to Pendeford Health Centre which falls outside the remit of The Royal Wolverhampton NHS Trust and, therefore, you will need to complaint directly to Pendeford Health Centre.

Kind regards

Alison Dowling

Associate Director for Patient Relations

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k