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"Appalling - unable to book a doctors appointment"

About: Bedford House Medical Centre

It is appalling that you are unable to phone and book an appointment with a doctor. Basically the Doctor decides via a form whether they will see you and they get 48 hours to decide! Being told to go to a&e or phone 111 is no doubt having a huge impact on these services purely because you have no way of seeing a doctor unless they want to see you. Sickness for 6 days, unable to keep food down, severe stomach pain in the right hand side and a request from the A&E visits over the last month to see a doctor to get a referal and still unable to get in front of a doctor! It's appalling. Waiting on scan results with the feedback from the receptionist that the doctor has them and you have to wait, 5 days later. I've never experienced anything like a system that effectively cuts you off from seeing a doctor. Disgusting process.

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