"Admitted for cleft palate surgery"

About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A) Royal Hospital for Children (Glasgow) 23 Hour Unit ( Ward 1A) Glasgow G51 4TF

Posted by lotionqw35 (as a service user), 4 days ago

Excellent care from everyone, the play leaders, nurses health care assistants, student nurses, domestic, surgeons. Everyone was amazing and made such a challenging time that little bit easier. Everyone asked my son if he had any questions and they treated him with such care.
The theatre team were amazing giving constant reassurance and distracting him when putting his cannula in. After his operation he was quickly given pain relief and lots of reassurance. We are eternally grateful for the amazing care he was given.

More about:

Do you have a similar story to tell?

Responses

Suzanne Pearson

Senior Charge Nurse, Wards 1A and 1B, Royal Hospital for Children,

NHS Greater Glasgow and Clyde

Senior Charge Nurse

Submitted on 16/04/2025 at 12:02

Published on Care Opinion at 12:02

Hi lotionqw35
Thank you so much for your kind feedback regarding your sons recent stay in Ward 1A for cleft surgery. It is a stressful time for all the family when you have to bring your child in for surgery and I'm happy that everything went as smoothly as possible. It really makes a difference to the staff reading such positive comments.
I hope you son is recovering well at home and I will ensure that your comments are passed on to all the staff involved.
Kind regards
Suzanne Pearson
Senior Charge Nurse
Ward 1A/B, RHC

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Suzanne Pearson

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Admitted for cleft palate surgery

"Admitted for cleft palate surgery"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k