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O.T. success

Posted By Sallyannie

"O.T. success"

About: Royal Cornwall Hospital (Treliske) / Occupational Therapy

(as a service user),

I had a really bad swelling in the joints of 2 fingers of my R hand. It was so painful I actually asked to have them amputated.

I was referred to O T and was seen by Tray.

This lady was amazing. She showed me exercises, gave me equipment to use but mostly gave me the reassurance and kindness that made a huge difference.

I now have movement in these fingers and my pain levels have greatly reduced. 

She is a great asset to RCHT.

Thank you Tray...you gave me back so much.

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Responses

Response from Becky Osborne, Governance and Performance Lead, Therapies, Royal Cornwall Hospitals NHS Trust 4 days ago
Becky Osborne
Governance and Performance Lead, Therapies,
Royal Cornwall Hospitals NHS Trust

Submitted on 15/04/2025 at 10:33
Published on Care Opinion at 10:33

Dear Sallyannie

Thank you so much for taking the time to tell us about your experience of using the Rheumatology Occupational Therapy service at RCH. I am very glad to hear that Tray was so kind and helpful and that your fingers are now so much better - that's great to hear.

I am the Governance Lead for Therapies and I have passed your kind words onto Tray and her managers. I know Tray will be delighted to read your compliment. It makes such a difference to staff to receive positive feedback.

Many thanks again and I wish you continued improvement with your fingers.

Best wishes

Becky Osborne

Governance Lead for Therapies

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