"Medication Review"

One of the pharmacists called me last week to do a medication review - I have been taking this medication for 22yrs but the pharmacist didn’t appear to have read my notes and assumed I was taking it for a different medical condition so I needed to correct her. She was obviously working from home on the day she called me as the call was interrupted twice by a child demanding her attention. This led to her noting down my response to a question incorrectly and again she needed to be corrected. I found the call patronising (asking me if I know why I’m taking the medication!) and a waste of time to be honest and consider it to be very unprofessional being interrupted by a child whilst discussing my medical condition & therefore noting down incorrect information before being corrected.