"Poor communication, poor practice"

After being sent away to get BP taken at pharmacy last week. I submitted the results of 12hrs of being fitted to a BP monitor showing hypertension. I cannot remember the last time I was called in to hsve this checked due to meds I am on but never had an issie woth BP before. Was told by GP Receptionist that GP would call me the following day as I would likely need meds to reduce my BP. No call. 36hrs later received a text to book an appointment with a nurse? Booked one as requested. Nurse did not know why I was instructed to book with her. She told me it was a GP that I needed. (which I knew.) She added me to the list for a GP to call me the next day. I asked the receptionist why I received a text in the first place to book to see the nurse. She said I requested an appointment with the nurse. (I didn't) I showed her the text from the surgery. She looked at the following day's surgeries and said I would receive a call from the GP then next day and to make sure I had my phone close by all day. At 2pm the next day, I called to find out roughly what time a GP would be phoning. I was told not today but three days later! My stress and anxiety levels are through the roof and I suspect that my BP is too. There have been too many occasions where errors have been made at this surgery; Lack of priority of patient care; High GP turnover; Lack of face-face appointments or having to jump through hoops to get an appointment or your prescription; Misdiagnosis happened too, a few years ago by 9ne of the partner GPs. I had to tell the GP in question that had it not been for someone calling an ambulance, and getting x2 adrenalin shots, I may not have been here. I completely understand human error but too msny incidences and lack of care at Ripon Spa Surgery.